Testimonials

“I was introduced to Todd and his team 2 years ago with the change over of my existing system. They handled the total changeover from new hardware to wifi wiring and access to 24-7 support. Todd and his guys were always here when we called and fixed the problem without making new ones pop up. Since then, Todd and his team have installed systems and servers in two locations and the last one he did in a three week period with a 5 week job. No doubt, the best computer tech help that I have ever been associated with in my 30 years of doing this. On another note, Todd has even taken care of the warranty work on my printers even though this really is not his responsibility. He also installed my home computer at no charge to me since he felt he had extra time in labor from the previous job that he did for me. Now that is a partnership.
I have no reason to ever look anywhere else for IT service and sales.”

“Any issues we’ve experienced, large or small, have been addressed and corrected almost immediately. We appreciate your stellar service and look forward to many more years of continued service.”

“Our company has been working with Todd Thanhauser for over 15 years. We are very impressed and pleased with the work of the entire team. Todd and his team are very responsive to our needs. The whole company is very customer focused and ready to resolve any computer issues. When we had a flood in our office several years ago, Todd and his team were helping day & night to get us back up and running. We will be customers for a long time.”

“ The challenge we face here is that we are big enough to need a network with specific functionality, but not big enough to require a full-time IT staff. Todd and his team provided the perfect solution. They have the technical expertise and mindshare we needed, coupled with flexibility in the level of support they provided. They are really responsive, prioritizing important issues that arise and dealing with them quickly and effectively. I also appreciate their detailed follow-up and preventive maintenance, more than once this has helped us avoid a major problem with our network. A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but Todd’s team can be trusted to do what they say and for a competitive price.”

“Directed to Potential Customers of Todd Thanhauser This is a recommendation for employing the services of Todd Thanhauser as owner, general manager, and driving force behind their operations. Our companies have worked extensively and exclusively with Todd and his staff for at least the last 10 years. We have had no in-house IT staff during this time and have relied solely on their expertise and support day-to-day, project-to-project. Quality and completeness of service has always been Todd’s mantra. We ran two primary operating companies and several passive partnerships that required Todd’s attention. Also, being in the construction industry and operating under 3 union agreements require some special software unique to our industry. With that came some special and attentive support in terms of troubleshooting MS system and network issues as well as managing software conversions/updates. All this was handled well, routinely and professionally with a quality end result. Also, after hours support, when needed, was provided on a timely basis via email, text or just a good old fashioned phone call. I would highly recommend Todd, and his staff of skilled professionals to serve as your independent sole source IT provider. This firm is small enough to respond quickly and with a personal touch, yet large enough to provide comprehensive services for small-to-medium size businesses that choose to either have limited or no inside IT staff employees.”