Frequently Asked Questions
Where do you provide IT support?
We support clients throughout the Mid-Atlantic, Northeast, and Florida, including:
1207 Delaware Avenue, #2583, Wilmington, DE 19806
- Delaware
- Pennsylvania
- New Jersey
- New York
- Ohio
- Florida
1207 Delaware Avenue, #2583, Wilmington, DE 19806
What industries do you specialize in?
We work with small to mid-sized businesses across industries including:
- Healthcare
- Construction
- Civil & Municipal
- Financial
- Professional Services
Do you offer both remote and onsite IT support?
Yes. We provide 24/7 remote monitoring and support, with onsite support available in our service regions.
What size businesses do you work with?
Our typical clients have between 10 and 50 users, but we also support organizations with as many as 200 users.
Will the same technicians always work on our network?
Yes. We assign a consistent team of technicians to your company so they become familiar with your environment, systems, and preferences.
This ensures faster troubleshooting and more personalized support. When a team member is on vacation or unavailable, another engineer steps in with full access to your documentation and network details — so you always receive seamless, knowledgeable support.
What makes your IT services different?
- Predictable monthly costs (no surprise billing)
- Strong focus on cybersecurity (MFA, EDR, backups, firewalls)
- Local support with enterprise-level tools
- Customized co-managed IT options for companies with in-house staff
- Our personalized, curated approach to service — every solution is tailored to your unique business needs
Do you offer free assessments?
Yes. We provide a Free Tech Risk Assessment to help identify gaps in your IT and cybersecurity posture.
How do I get started?
You can schedule a call or request an assessment directly through our website.
We’ll review your current setup, challenges, and goals, then design a solution that fits your business.